Terms & Conditions

At Sampa Sweets, we go above and beyond to provide the best experiences to our customers. We take great pride in sourcing only the finest ingredients and ensuring our products are consistently fresh, setting a standard of excellence we're proud to uphold.

For orders exceeding 100 unities, kindly allow a 5-day lead time for order fulfillment. We kindly request that you make an initial payment of half the total amount at the time of placing your order. The remaining balance is to be paid upon receiving your order.

Please note that we will accept order cancellations up to 24 hours before the scheduled completion date. However, in the event of a cancellation, the initial half deposit will not be refunded.

We appreciate your understanding and cooperation in adhering to these payment and cancellation terms as we strive to provide the best service possible.

Your satisfaction is our priority. If you ever feel dissatisfied with your order, reach out to us at contact@sampasweets.com to tell us how we can improve our services.

Please understand that all sales are final and non-refundable. Thank you for choosing our products and services!